Deposit Administration Assistant

General Job Responsibilities

Community Bank Deposit Administration Assistants provide support services system wide in various capacities and assists the Deposit Administration Manager in coordinating the Deposit functions between the Banks and Operations. The Deposit Administration Assistant functions as a liaison between the Banks and Operations. The assistants in this classification may carry different functional titles but have similar competencies and education and experience requirements. The Deposit Administration Assistant must possess a thorough knowledge of all bank products and services; fully understand and adhere to all federal and state laws and the policies related to the industry and their particular section; and have the ability to research issues and respond to questions from staff. A pleasant customer service attitude is essential, as well as, a willingness to be a team player. Deposit Administration Assistants report directly to the Deposit Administration Manager. Specific duties may include:

o Reviews and audits new and existing customer files are complete and correct to ensure compliance with Bank policies and regulatory requirements including confirmation of receipt of required customer identification documents

o Running reports to check back data entry

o Responds to questions from Bank staff and performs research for answers, when needed

o Compiles weekly reports of errors for regional Deposit Services groups and management

o Reviews CIF key reports to ensure all required information has been entered and/or to review changes made

o Assists with special projects, as needed.

o Other duties, as assigned

Education and Experience Education Graduation from high school or equivalent GED required. Experience Some work experience in an area requiring customer service skills is preferred.