Wire Services Specialist

The Community Bank Wire Services Specialist (WSS) processes incoming and outgoing wire transactions for Community Bank customers in a professional and timely manner, and provides operational guidance and support concerning wires to staff members system wide. The WSS must possess knowledge of all bank products applicable to the position, exhibit the ability to solve problems with attention to details, fully understand and adhere to all federal and state laws and the policies of the Bank, have a pleasant customer service attitude, as well as, a willingness to be a team player. The WSS will fill multiple roles, as needed, and must exhibit the ability to multitask and work well with coworkers and staff members system wide. The WSS reports to the department Supervisor or Manager. Duties include, but not limited to:

Complete incoming and outgoing wire transactions

Balance various Wire Department functions such as but not limited to Federal Funds Sold, Cash Transit, and Wire settlements

Order Foreign currency

Cash orders and shipments

Education and Experience: High school graduate or equivalent GED required. Minimum of one year work experience in the banking industry or related position requiring customer service and attention to detail preferred.